Ada Law The Training Video
Violation of ADA Law as it pertains to Service Dogs can lead to a Federal fine of up to $50,000 per complaint.
Follow as broadcaster and Actor Joe Washington , Suzi award nominated Christy Baggett, and Aimee Copeland along with a cast of Handlers and their Service Animals go through the process of educating retail, restaurant, hotel, transport businesses along with police, fire and rescue organizations what the law is and how they are to handle situations that arise with a service dog and their handler.
Denying a person and their Service Dog access to your business is a violation of the American Disabilities Act (ADA) Law, which can lead to legal action and Federal fines of up to $50,000 per complaint. Are you and your employees adequately educated on ADA law and prepared to handle these circumstances?
Protect your business by implementing this training video into every employees new or ongoing training.
If you are a handler of a Service Animal this video is for you too. Train Now.
Know The Law - Be Your Own Advocate - Share The Link.
Mission/Testimonials
OUR MISSION:
Our Mission is simple, yet enormous – to educate every Business, Government Office, Fire, Police and First Responders on how to comply with the Americans with Disability Act (ADA Law) as it pertains to Service Animals.
READ WHAT BUSINESSES ARE SAYING:
"Our company has offices all over the country. We do have clients coming into our office,. We actually had an incident where our receptionist did not do the right thing, We had to answer to the ADA and we were fined. We are so grateful to now have this training tool as an integral part of our HR program. All our current employees have watched and our new hires view it on their first week of employment." D.S. CEO ~ PBDM Global
"As a medical professional I must be diligent regarding compliancy issues. This video was a great way for our office to assure that we are treating our patients with service animals and their handlers in accordance with the ADA laws." ~ Ellen Office Manager Dental Office
"I truly had no idea. I own a mid-sized business and I had no idea. This video was an eye opener. It was clear and engaging and my employees actually enjoyed the 11 mins of viewing. We are so grateful to have this available and now every new hire has to view this as part of their first day welcome orientation. " Sydny HR Manager
It may have saved us from being fined.
Pamela Grossman
But when severe panic disorder changed everything, Pamela was forced to reinvent herself — and reshape her professional path to meet new realities.
Reinvention in Action
Pamela founded In the Present, a boutique marketing and production studio with clients worldwide. Her struggle with panic disorder also led her to launch UnwrappingPanic.com in 2011, an online resource that continues to provide comfort and information for those living with anxiety disorders.
She later produced ADA Law: The Training Video, a landmark resource designed to help businesses and government offices comply with the law regarding service animals. The video features actor Joe Washington, award-nominated stage actress Christy Baggett, Aimee Copeland, and several talented individuals with disabilities — alongside Pamela’s first service dog, Milo.
Real Stories. Real Impact.
Pamela’s talks are interactive, funny, and deeply relatable. Forget the stiff PowerPoint deck — instead, audiences are invited to sit back, relax, and connect as Pamela shares her journey from producer to panic disorder warrior to advocate for inclusion and accessibility.
Topics include:
You Are Your Own Worst Critic
Did You Say I Can’t Do That?
Stomach to the Ground
All Things Marketing & Production
ADA Law and Service Animals in Business
Why Audiences Connect
Pamela blends professional expertise with personal vulnerability. She doesn’t just teach resilience — she lives it. From training her first service dog, Milo, to now working with Stormi, Pamela brings authenticity and real-world insight to every stage and screen she steps onto.
About Pamela
Pamela is a native New Yorker She now lives in metro Atlanta with Stormi, her service dog-in-training.
For speaking engagements: [email protected]
Download Media One Sheet